FREQUENTLY
ASKED
QUESTIONS


FREQUENTLY ASKED QUESTIONS


HOW DO I REDEEM MY CREDIT FROM POSTPONED 2020 PERFORMANCES? 
If you opted to receive a credit from postponed 2020 performances, please call the Opera Australia Box Office on (02) 9318 8300 for redemption.

CAN I CHOOSE MY OWN SEATS WHEN SUBSCRIBING? 
Yes, you can choose your own seats online, in person or by phone.

WHAT'S THE BEST WAY TO SUBSCRIBE?
Booking online is the simplest and quickest way and allows you to see exactly which seats you’re purchasing with no waiting. You can purchase your tickets by phoning the box office. The box office is open for in person purchases as public health orders permit.

CAN I RENEW THE SAME SEATS FROM THE PREVIOUS YEAR?
If you subscribed to Pinchgut Opera using our Set Package option, you can renew the same seats in the following year.

CAN I BOOK ADDITIONAL TICKETS TO PRODUCTIONS?
Yes. Subscribers can book as many additional tickets for friends as they wish, at the same time they book their subscription package and receive the 10% subscription discount.

WHY DOES MY BANK STATEMENT SAY 'PAYMENT TO OPERA AUSTRALIA'?
Because all payments go through Opera Australia’s Box Office before reaching us.

WHY ARE SUBSCRIPTIONS HANDLED BY THE OPERA AUSTRALIA BOX OFFICE?
Opera Australia has the systems and infrastructure expertly suited to handling subscriptions and improving the purchasing process in the ways you have been requesting.

DOES THIS MEAN PINCHGUT OPERA IS NOW A PART OF OPERA AUSTRALIA?
No. Pinchgut Opera is entirely, proudly and fiercely independent. But we are enormously grateful for the generous assistance given to us by our larger friend.

CAN I STILL SUBSCRIBE THROUGH CITY RECITAL HALL?
No. All subscriptions are now handled by the Opera Australia Box Office. Only single tickets may be purchased through City Recital Hall.

CAN I SEE A MAP OF THE VENUE WITH THE DIFFERENT PRICE RESERVES?
Yes. To view the seating map click here

ARE THERE CONCESSION PRICES?
Pinchgut offers a fantastic concession price for anyone under 30 years old. Pinchgut offers 5% discounted tickets for Veterans’ Affairs pensioners and holders of Centrelink-issued Pension and Health Care cards. Seniors cards are not eligible for concession prices. Concession discounts are not available for Premium tickets or for Sunday performances.

NEED TO SPEAK WITH SOMEONE AT PINCHGUT OPERA?
For all queries regarding tickets call (02) 9318 8300.

For all other enquiries call or email the Pinchgut administration office on (02) 9318 8344 or info@pinchgutopera.com.au and we would love to help you.

Thank you for supporting Pinchgut Opera!


Pinchgut Opera acknowledges the Gadigal people of the Eora nation, the first story-tellers and singers of songs. We pay our respects to elders past, present, and emerging. 
International Opera Award Winner Logo

© COPYRIGHT 2021 PINCHGUT OPERA | Terms, Conditions & Privacy | Accessibility | Website with MOBLE